Your Home or Commercial space says a lot about you, our Best-in-the-Industry Warranty says a lot about us! HB&G Building Products Inc. warrants to the purchasers of our products to be free from defects in craftsmanship and materials as spelled out below: HB&G Building Products Inc. Limited Product Warranties
• Warranties are exclusive to the person(s) who own and reside in the home the product is installed • Warranties also apply to the Homeowner who purchases a newly constructed residence on which the Product is installed directly from the builder • Warranties are not transferable • These Warranties are only applicable in the United States and Canada Our Limited Product Warranty Terms:
Our Warranty Claim Process:
• With photos and proof of purchase, claims are to be emailed to [email protected]. • If HB&G determines, at its sole discretion, that a product has a manufacturing defect, the repair or replacement of those materials will be the sole remedies.
Limited Time Warranty Periods by Product:
Single Family Residential
Multi Family Commercial
Our Limited Product Warranty Terms:
Products
• Our products, when used under the conditions of normal use and are properly installed and maintained in conformance with all of HB&G installation instructions (see QR Code below) as well as all governing building codes. • HB&G factory-finished products (Pergolas, PermaPost® and Railing) will be free of defects (will not peel, chip or crack) for a period of one year in normal use and are properly installed and maintained in conformance with HB&G installation instructions. This includes Normal weathering such as exposure to sunlight which may cause any finished surface to gradually fade, chalk or accumulate dirt, and/or other Acts of God.
• PermaCast® Plus, RoughSawn®, PermaLite® SmartColumn® Columns. • Fiberglass Pergola & Outdoor Living Products.
Limited Lifetime
25 Years
• PermaWrap® & PermaSnap™ Columns. • PermaPost®, PermaRailPlus® & Balustrades.
25 Years
10 Years
HB&G installation instructions are on our website and are updated as needed, scan the QR code on the left to review the most current versions.
• Mor-Shade® Canopy.
5 Years
1 Year
• Wood Columns & Posts.
1 Year
1 Year
Limitations and conditions not covered:
• Non factory-applied finishes are not covered under this warranty. For claims original purchasers must look to the warranty of the paint or coating manufacturer for recourse. • Defects in the foundation, wall or ceiling structure on which HB&G products are installed, which cause failure. • Installation, delivery and labor costs are NOT covered under this warranty. • HB&G does not warranty split columns sold direct or by distributors, builders, retailers, suppliers or anyone.
HB&G products are proudly made in Alabama.
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hbgcolumns.com
HB&G Building Products , 1015 Brundidge Blvd., Troy, AL 36081
phone: 800.264.4424 email: [email protected] |
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